Full sales process service

Super Power not only provides users with high-quality products, but also excels in providing professional services and solutions. Our service support for the unit can meet the full process management services including pre-sales selection, scheme design, installation and debugging, maintenance, troubleshooting, second-hand recycling, etc

Pre sales consultation

■ Provide expert technical consultation and support services according to user requirements

■ Assist in selecting the correct power and type of generator set based on the user's distribution and load usage environment

■ Provide computer room design and installation suggestions based on user site

■ Meet various special design requirements proposed by users, and provide design solutions such as environmental noise reduction, exhaust treatment, mobile vehicle, remote heat dissipation, remote control, remote oil supply, automatic parallel switching, distributed energy, etc

In sales support

■ On site assembly and debugging of the unit, providing electrical renovation services

■ Provide noise reduction improvement and air inlet and exhaust renovation services for the existing computer room environment

■ Provide smoke exhaust control engineering and services in response to environmental requirements

■ Provide ATS switching and low-voltage distribution cabinet renovation services

■ Provide remote control renovation services, and provide system engineering and services that are compatible with equipment control systems and building automation platforms

■ Provide false load testing service and pure resistance load testing

■ Provide on-site training and guidance

After sales service

■ Establish detailed equipment operation, maintenance, and repair records for each customer, and provide data analysis

■ Provide sufficient and fast spare parts supply services

■ Provide standard first, second, and third level maintenance services

■ Provide maintenance and upkeep plans for one year or more based on customer needs

■ Provide equipment management outsourcing services, responsible for regular inspection, maintenance, and repair of the unit, and provide guarantees for the normal operation of the unit

■ Provide professional training on engines, electric balls, and control systems

■ Provide equipment leasing, second phone recycling, and resale services

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